Attitudes dataset {epicalc} | R Documentation |
Dataset from an attitude survey among hospital staff
Description
Survey on attitudes related to services among hospital staff.
Codes for the answers qa1 to qa18 are
| 1 | = strongly disagree |
| 2 | = disagree |
| 3 | = neutral |
| 4 | = agree |
| 5 | = strong agree |
|
Usage
data(Attitudes)
Format
A data frame with 136 observations on the following 7 variables.
id
- identifying code of repondent
sex
- gender of respondent
dep
- code of department
qa1
- I have pride in my job
qa2
- I'm happy to give service
qa3
- I feel difficulty in giving service
qa4
- I can improve my service
qa5
- A service person must have patience
qa6
- I would change my job if had the chance
qa7
- Devoting some personal time will improve oneself
qa8
- Hard work will improve oneself
qa9
- Smiling leads to trust
qa10
- I feel bad if I cannot give service
qa11
- A client is not always right
qa12
- Experienced clients should follow the procedure
qa13
- A client violating the regulation should not bargain
qa14
- Understanding colleagues will lead to understanding clients
qa15
- Clients like this place due to good service
qa16
- Clients who expect our smiling faces create pressure on us
qa17
- Clients are often self-centered
qa18
- Clients should be better served
[Package
epicalc version 2.10.1.1
Index]