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  • BIRCH: Comprehensive bioinfo. system - Support tickets

    Submit | Open tickets | Closed tickets

    [ Ticket #1120 ] bug mail and attachments
    Date:
    03/07/11 18:29
    Submitted by:
    umhameld
    Assigned to:
    B_Fristensky
    Category:
    Unset
    Priority:
    5
    Ticket group:
    New Feature Request
    Resolution:
    Not Resolved
    Summary:
    bug mail and attachments
    Original submission:
    I cannot find any email related bug settings, even after getting admin status, there also still does't appear to be any way to attach (logs, patches, screenshots) to the bugs. These features are normally present in bugzilla, so may well just not be able to access them.

    Who might be the person to talk to about having access to these features granted?

    (filed under getbirch as it was requested that we not make categories without consultation)
    Please log in to add comments and receive followups via email.
    Followups
    Comment Date By
    Regarding attachments - I sent a message to the sysadmins and they have it on their list:

    Hi Brian,

    Sure, that's very much a possibility. How urgently would you require that function?

    Cheers,
    Jeff


    On 3/4/2011 1:28 PM, Brian Fristensky wrote:
    (My Bioinformatics.Org username is B_Fristensky.)

    Would it be possible to add a function to the Bugzilla for
    including attachments with a bug report? In particular,
    screenshots showing error messages or some other relevant
    information would often be helpful.
    03/10/11 10:02 B_Fristensky
    No results for "Dependent on ticket"
    No results for "Dependent on Task"
    No other tickets are dependent on this ticket
    Ticket change history
    Field Old value Date By
    status_id Open 10/09/11 13:55 B_Fristensky
    close_date 12/31/69 19:00 10/09/11 13:55 B_Fristensky
    status_id Pending 03/11/11 14:25 B_Fristensky
    category_id Getbirch 03/11/11 14:25 B_Fristensky
    assigned_to unset 03/11/11 14:25 B_Fristensky
    resolution_id Unset 03/11/11 14:25 B_Fristensky

     

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