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    Opportunity: IT Support Engineer @ An exciting AI company -- Oxford, UK
    Submitted by Eugene Mc Daid; posted on Tuesday, June 18, 2019



    A great opportunity is now available for a talented IT Support Engineer to join an exciting AI company, based in Oxford. Working as part of an experienced and interdisciplinary team, you'll use your experience in MacOS and Windows, to maintain Physical infrastructure and provide system administration for core services.


    • Systems administration of core services.
    • Providing the team with day to day technical support.
    • Maintenance of infrastructure across all sites.
    • Ensure all company devices adhere to defined Information Security Policies/ Procedures.
    • Maintaining inventory of company hardware.
    • Troubleshoot service disruptions.
    • Document workflows and procedures.


    • 5+ years' experience working in IT Support
    • Proven experience of support provision in MacOS and Windows environments
    • Knowledge of information security best practises
    Qualifications and Desirable Experience:
    • Degree level qualification in Computer Science or related subject or equivalent industry experience
    • JAMF Pro or MDM experience
    • Experience of administering SaaS environments
    • Network & Firewalls (Watchguard, Sonicwall)


    There are some great benefits available with this role as well as the opportunity to work with some of the best minds in genomics and software development.


    Please do not hesitate to contact Harvey Uppal at huppal[at] or call (+44) 121 616 3407 to discuss this opportunity further.

    Keywords: IT, Support, Engineer, Life Sciences, Systems, Admin, MacOS, Workflows, SaaS, Oxford

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