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    Opportunity: Production Services Manager (#94075) @ Lawrence Berkeley National Laboratory -- Berkeley, CA (US)
    Submitted by Bill Cannan; posted on Thursday, November 11, 2021


    Lawrence Berkeley National Lab's (LBNL, Environmental Genomics & Systems Biology Division ( has an opening for a Production Services Supervisor to join the U.S. Department of Energy Systems Biology Knowledgebase (KBase, team. In this position, the candidate is the primary owner of the core platform services and functions. Part of their responsibility is to address the improvement, optimization, and sometimes innovation to meet core KBase function. Specifically, this role has 2 main components:

    DevOps: Serve as supervisor for theKBase DevOps team, which manages development and production services between Lawrence Berkeley and Argonne National Laboratories. The KBase DevOps team manages a production environment with roughly 100 distinct services, and several thousand vCPUs and close to a petabyte of spinning storage. The production environment includes graph, JSON document and SQL databases, as well as batch schedulers, object stores and dynamically allocated Jupyter Notebooks. In addition to the main production environment there are several smaller CI and testing environments, and Github based code repositories with build and test automation, and release engineering and procedures.

    Production Services Product Supervisor: This position is also responsible for the ongoing maintenance and update of services once they have transitioned into production from the Advanced Platform engineering team. These services may be graphical and user facing, such as the KBase Narrative, the Dashboard/UI, or backend services such as object stores, the toolchain used to automatically build and release KBase apps or automated data import and enrichment procedures. Roadmaps for new features, scalability and technical debt management must be maintained, and resourcing and scheduling to implement the roadmaps must be negotiated.

    What You Will Do:
    • Identify and evaluate emerging technologies and explore new features that would provide valuable new capabilities and enhance system performance and usability.
    • Develop/maintain a strategic plan for KBase infrastructure in partnership with KBase leadership; coordinate efforts to implement this plan.
    • Research and promote engineering practices that improve code quality, engineering productivity and job satisfaction.
    • Maintain and update the existing continuous integration process and promote/enforce automated build/test practices within the KBase developer community.
    • Lead (or collaborate on) systems programming and DevOps projects to maintain and enhance system functionality, in areas such as container orchestration, systems monitoring, reliability and disaster recovery.
    • Work with the DevOps team to develop and use tools for enhancing platform reliability, stability, usability, performance, and security.
    Additional Responsibilities as needed:
    • Serve as a champion of Agile engineering practices within KBase.
    • Recruit, retain, and develop the staff responsible for maintaining KBase's computing infrastructure.
    • Participate in working/user/advocacy groups and represent KBase and its interests to the broader DOE community.
    • Work with the KBase staff to promote norms that support a diverse and inclusive workplace. Become familiar with subtle forms of bias that may manifest in the workplace, and cooperate with others to eliminate them.


    What is Required:
    • Bachelor's degree in Computer Science, Engineering, Business, or a related field, and or equivalent experience.
    • Demonstrated experience with infrastructure strategic planning and roadmaps.
    • Excellent oral and written communication skills in English.
    • Demonstrated ability to plan, lead, build and support complex web and computing infrastructures that include large file systems, object stores, SQL and NoSQL databases and a large collection of web services.
    • Experience working in production operations/DevOps role with Service Level Agreements, on call rotations and matching formal uptime metrics based on monitoring platforms.
    • Demonstrated ability to work independently as well as collaboratively in large projects, and contribute to an active intellectual environment.
    • Demonstrated ability to make presentations to engineering, management and external partners explaining plans, architectures, roadmaps and/or new practices and work with partners to achieve consensus.
    • Ability to understand user needs and show initiative, tact and good judgment in developing solutions to problems.
    • Demonstrated ability to discover, identify key requirements and lead evaluations among different architectural alternatives.
    • Demonstrated ability to provide technical guidance, mentoring, and leadership to staff.
    • Demonstrated ability to work with staff to formulate career paths and put together a development plan to help staff achieve goals.
    Desired Qualifications:
    • Minimum of 8 years of experience with systems programming or web based distributed systems using 2 or more of the following languages: Python, C, C++, Java or Go.
    • Minimum 2 years experience participating in teams using Agile methodologies, minimum 1 year as delivery manager(scrum master) or product owner.
    • Minimum 1 year experience in product management role using either agile or traditional waterfall models
    • Minimum of 2 years of experience in a lead/supervisory role.
    • Experience in the Research and Education or Higher Education sectors.
    • Graduate degree in engineering, computational biology or information systems.
    • Experience with operational data analytics stacks such as ELK, Graylog, Datadog.
    • Demonstrated ability to integrate Agile project management tools such as Jira, Trello, Github project management into everyday team practices.
    • Demonstrated ability integrating CI/CD tools such as Travis-CI or Github Actions with code repositories and on-premise deployment environments.
    • Knowledge of configuration management systems such as Puppet, Ansible, and Salt.


    • This is a full time, career appointment, exempt (monthly paid) from overtime pay.
    • This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.


    Work will be primarily performed at Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA.


    Apply directly online at[...]12595 and follow the on-line instructions to complete the application process.


    Based on University of California Policy – SARS-CoV-2 (COVID-19) Vaccination Program and U.S Federal Government requirements, Berkeley Lab requires that all members of our community obtain the COVID-19 vaccine as soon as they are eligible. As a condition of employment at Berkeley Lab, all Covered Individuals must Participate in the COVID-19 Vaccination Program by providing proof of Full Vaccination or submitting a request for Exception or Deferral. Visit for more information.

    Berkeley Lab is committed to Inclusion, Diversity, Equity and Accountability (IDEA, and strives to continue building community with these shared values and commitments. Berkeley Lab is an Equal Opportunity and Affirmative Action Employer. We heartily welcome applications from women, minorities, veterans, and all who would contribute to the Lab's mission of leading scientific discovery, inclusion, and professionalism. In support of our diverse global community, all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

    Equal Opportunity and IDEA Information Links:
    Know your rights, click here ([...]t.htm) for the supplement: Equal Employment Opportunity is the Law and the Pay Transparency Nondiscrimination Provision ([...].html) under 41 CFR 60-1.4.

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