-
BACKGROUND
IO Informatics is headquartered in Berkeley, California. It is at the forefront of a global revolution in software methods for data access and integration. IO Informatics’ Sentient suite of software products enables biotechnology, pharmaceutical, medical and other life science researchers to structure and define complex data relationships, view these relationships, query them, and capitalize on them in order for organizations to accumulate and leverage knowledge. (http://www.io-informatics.com)RESPONSIBILITIES
- Report to the Chief Science Office & work closely with IO sales team
- Responsible for presenting and demonstrating the IO software suite to prospective customers both through web meetings and customer site visits and at trade shows
- Train customers in use of software and its components
- Scientific & technical support of customer via phone/email
- Aid in creating user and training manuals
- Interactions with engineering staff to apply relevant scientific knowledge to visionary product development and refinement. Provide QA/QC feedback
- Help capture and refine requirements pertaining to specific customer’s scientific use case
- Help with installation of application software at customer site
- Work closely with customer’s Sr. Management, Life Scientists and IT / computer science experts
- Assist the Chief Scientific Officer in publications, application notes and white papers.
REQUIREMENTS
- Able to work independently
- Excellent interpersonal skills
- Outstanding communications skills
- Strong team spirit and commitment to success of all team members
- Extensive experience demonstrating and supporting informatics-oriented software applications in Life Sciences, Pharmaceutical and / or Biotechnology environments (3+ years) with related BS/MS/PhD degree
- Understanding of scientific workflows, laboratory instrument interactions and scientific data
- Ability to discuss informatics software specifically, bioinformatics, cheminformatics, LIMS, SDMS, other Life Science analytical applications, at varying levels of detail
- Ability to gather market / prospect requirements and scientific use cases and contribute to effective implementation of scientific use cases in complex data environments
PREFERENCES
- Knowledge of relational databases
- Software installation experience
- Experience with Regulatory Compliance (GxP, CFR 21.11, HIPAA, Sarbanes Oxley) environments and software implementation
- Experience in science-based software documentation, validation and QA methods
- Experience in scientific publications & scientific conference presentation
HOW TO APPLY
Please send your resume to: hrcs[at]io-informatics.com. Referencing code: CS08-14
NO PHONE CALLS PLEASE.
Discussion forums: Opportunity: Scientific Applications Support Specialist @ IO Informatics--Berkeley, CA (US)
Expanded view | Monitor forum | Save place
Start a new thread:
You have to be logged in to post a reply.