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BACKGROUND
The Informatics and Information Science Business Relationship Leader will be responsible for developing strong strategic relationships at senior levels in CNS and Pain (CNSP) Innovative Medicine (iMed) and Global Product Leaders (GPL), Personalized Healthcare and Biomarkers (PHB), and Strategy, Performance and Portfolio (SPP), developing strategic portfolios that enable the functions to meet their strategic objectives. This role will work with the Head of CNSP, PHB, SPP and GPL to define and implement the components of the RDI strategy applicable to this delivery group. The Business Relationship Leader will also work with the project and service delivery leaders to create and steward a portfolio of RDI projects and services to add value and represent the full portfolio of services and projects that the CNSP, PHB, SPP and related GPL groups receive from Corporate IS organization, RDI and external vendors. This role will lead high-level investigations on requirements specifications and feasibility studies and advise on practical alternatives. The Business Relationship Leader will also lead the creation of business impact assessments and business readiness plans to determine the impacts of changes on business units and roles.RESPONSIBILITIES
- Build strong strategic relationships with large and complex customer groups, developing deep understanding of business strategy, future direction, changes and needs, leading key engagement initiatives to understand demand
- Develop customer account plans, drive accurate customer forecasting & demand planning, and development of performance metrics and customer scorecards to define and monitor delivery of value
- Lead high-level investigations on requirements specifications and feasibility studies and advise on practical alternatives
- Lead the creation of business impact assessments and business readiness plans to determine the impacts of changes on business units and roles
- Proactively identify opportunities for RDI to deliver innovative solutions to customer issues/challenges and situations where leading edge technological innovations can be deployed to business advantage
- Proactively identify ways for RDI to gain commitment to RDI initiatives, using specialist knowledge to market established, changed or new information services to customer groups
- Work collaboratively with:
2) RDI Operations to agree the future shape of proposed solutions and initiate projects in partnership
3) The Business Delivery leader and Business Relationship Managers in this delivery group to ensure identification of synergies and cross-business innovative opportunities
4) Project delivery leaders to initiate projects, and define and monitor the delivery of project value compared to the promised benefits
5) Service delivery leaders to ensure that all RDI interfaces to the business are operating effectively, manage overall satisfaction with RDI services and proactively identify risks, issues as well as improvement areas
6) Customer and Delivery team to measure and make visible the value being delivered to customers, drug projects, AZ and patients.REQUIREMENTS
- 7+ years pharmaceutical experience with proven expertise in managing complex portfolio of projects and services
- Strong knowledge of bio-pharma leading edge trends, relevance for adoption and implementation of Informatic and Information Science innovative solutions
LOCALE
Wilmington, DE USAHOW TO APPLY
Copy and paste this URL into your web browser: http://jobs.astrazeneca.com/jobs/2146-informaticsinformation-science-business-relationship-leader or go to jobs.astrazeneca.com and search for job # 602253.POLICY
AstraZeneca is an equal opportunity employer.
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